Frequently Asked Questions


SR2016-dad and daughter

REGISTRATION

How do I register for the SummeRun & Walk?
Online registration is available until 5 p.m. Thursday, July 13.

After Thursday, July 13, you can register in person on the morning of the event starting at 6:30 a.m.

You may also download and complete a registration form and mail it in, or bring a completed form on the day of the walk. Download the registration form here

Will day-of registration be available?
Yes. Day-of registration will be available at the corner of Marion & Minor from 6:30 a.m. to 8 a.m. 

I’ve pre-registered as an individual. Do I still need to go to registration on the day of the event?
Yes, you will need to pick up your event t-shirt. Runners will also pick up their bib number and timing chip. 

I’m on a team. Do I need to go to registration on the day of the event?
Contact your Team Captain. If your Team Captain did not pick up their team packet, you will need to visit registration to pick up your t-shirt (t-shirt, bib number, and timing chip for runners). 

May I register other people online?
You may only register members of your immediate family who are under the age of 18, and you may do so using your email address for each of them. Anyone who is not a family member or who is over 18 must register themselves with a unique email address. 

May I use my login credentials from previous years?
If you registered in 2016, you will need to log in as a returning participant. If you do not remember your password, please select email me my login information.

PARTICIPANT CENTER

What is and how do I access my Participant Center?
The Participant Center is the online protal where you can check your fundraising progress, send email solicitations and thank yous, update your Personal Fundraising Page and your Team Fundraising Page (if you are the Team Captain). Step by step instructions for accessing your Participant Center. 

How do I edit my personal or team page content?
Personal and Team Fundraising pages have default content when you register for an event. We highly recommend that you personalize your page(s) to tell your own (or your team's) story and why the event it important to you. Step by step instructions

How do I import my contacts?
First, login to your Participant Center. Next, click on the link that says, “Add Contacts to your Address Book.” Click on the button that says “Import Contacts” and select the type of email service you use, or choose to upload a .csv file, then click “Next.” Select the contacts you want to import, then click “Next.” Click “Finished” to complete the process. Click here for more detailed instructions for csv. files. Click here for detailed instructions on importing contacts from Gmail or Yahoo. 

Note: Yahoo and Gmail users can directly import their contacts into the Participant Center without using a CSV file. 

How do I send an email from my Participant Center?
Log in to your Participant Center and click the "email" tab to access the email functionality and then follow these step by step instructions

How do I upload a photo or a video?
Step by step instructions on how to upload a photo or vidoe to your Personal Fundraising page and if you're a team captain on your Team Fundraising page. 

How do I create a unique web address?
Once you have created your personal fundraising page, you have your very own URL address to get there. By default this can be quite lengthy, but there is a feature inside your Participant Center that allows you to personalize this URL which makes it easier to share with supporters. Click on the "personal page" in your Participant Center and follow these step by step instructions


DONATIONS

Where can I make or turn in a donation?
Donations can be made online or turned in the day of the race at the Donations Table in the Celebration Area. Download the contribution tracking form to manage multiple donations. Donations may also be mailed year-round to:

Swedish Medical Center
Attn: SummeRun
747 Broadway
Seattle, WA 98122 

How can I make sure the donation I’m sending will be credited to my team?
Please include the name of the participant you are supporting in the memo area of the check. If you are supporting a team more generally, please include the team name in the memo area, and be aware that team donations are credited to the team captain for bookkeeping purposes. You may also make a general donation to the SummeRun. 

My donation didn’t go through, or isn’t showing up on the webpage. What should I do?
Please be patient. Donations typically take a couple of hours to show up on the website. If you have already waited to see if it will display, contact us! We want to make sure all of your hard work and generous donations show up on your page within a reasonable amount of time. 

My donation was applied to the wrong person. What should I do?
If your donation is showing on the website, but it is not credited to the intended participant, please email or call us, and we will be happy to fix it (summerun@swedish.org or 206-386-2176). 

My registration fee didn’t show up as part of my fundraising total. Is it a tax deductible donation?
Your registration fee will be used to support the Rivkin Center and its important research programs -100 percent. However, because the participant is “getting” event registration in exchange, the fee is not tax deductible, and won’t count towards a fundraising total. This is still an important contribution, and we are so glad to have you registered for the event. 

What information will I be able to keep for next year?
All the information (text, photos, contacts, and anything else) on your Personal Fundraising Page will be stored there for next year. Please move anything you would like to keep onto your Personal Page from your Team Page.  

DAY OF THE EVENT

May I bring my dog?
For the safety of all participants, we ask that you leave your furry friends at home. 

May I push a baby stroller or ride my bike?
We welcome strollers and baby joggers in the 5k Walk. For safety reasons, running with a stroller or jogger is discouraged. Please note that bikes, tricycles, in-line skates and wagons are not allowed in any of the events. 

May I use a wheelchair on the course?
Yes. The entire course is on paved streets and wheelchair participants are welcome. 

Where can survivors get shirts?
Survivor t-shirts will be available at both Day-Of and Will-Call Registration the morning of the event. They may also be available when team captains pick up t-shirts and/or race packets. 

Where do I store personal items?
We suggest you leave your personal items locked in a car in the parking lot. Please note that access to your car will be limited during the event, so please plan accordingly. 

Are pictures and race results posted online?
Yes. Pictures and race results will be posted online following the event. Check the SummeRun home page following the event for a link to both race photos and results.

How can I see the course before the run?
Download a copy of the 5k course map.

Thank you!


SummeRun Customer Service: 206-386-2176 I summerun@swedish.org